Case 1

ROLANDO'S BAPTISMAL CERTIFICATE

CASE ISSUE

• Rolando is born in Surigao City, Surigao del Norte. Part of the Church's requirement is the new issuance of baptismal certificate. Issue here is how to get the new baptismal certificate!

• Nonoc Church is located in an Island of Surigao del Norte where small boats travel rarely and would cost 100.00 pesos roundtrip.

• In addittion, Cebu to Surigao del Norte trips are scheduled. In Nonoc there is no lodging accommodations, you have to spend the night at the barangay hall.

• There is no assurrance that you can claim the certificate on the spot

• There is no telephone line at the Island to where the Church is located

CASE SOLUTION

• The parish secretary has provided the telephone number of the Diocese of Surigao
• Inquired the Diocese of Surigao on how to claim of such certificate in Nonoc Island
• The Diocese of Surigao provided us the mobile phone number of the parish secretary
• Contacted and requested the parish secretary of Nonoc to send the certificate via courier
• Payment is sent to the parish secretary via courier